Frequently Asked Questions

Why wouldn't I just go to the store?

Milkman isn’t about replacing the store — it’s about removing the need to think about it.

Most people don’t enjoy remembering when they’re low on toothpaste or realizing they’re out of deodorant at the worst time. We created Milkman to solve that problem.

For $39.99 per month, you’re getting over $30 in essentials, free shipping, and automatic restocking — so you never have to plan another last-minute store run again. That's only $1.33 a day!

It’s not about saving a trip once.
It’s about never having to plan for it again.

When will my kit ship?

Orders placed on or before the 15th ship before the end of the month.

Orders placed after the 15th will ship the following month.

You’ll receive tracking information as soon as your order is on the way.

How does the subscription work?

Milkman is a monthly subscription.

Your kit renews automatically each month unless you cancel. You can manage, pause, or cancel anytime from your account.

No contracts. No long-term commitments.

Is shipping really free?

Yes. Shipping is always included in the price.

No hidden fees. No surprises at checkout.

What if I already have a razor?

We include backup disposable razors in every kit.

They’re there for the moments you didn’t plan for — travel, dull blades, or running out unexpectedly.

You’ll always have one when you need it.

Can I choose specific scents or brands?

We aim to provide consistent, reliable name-brand essentials.

Occasionally, scents or minor variations may change based on availability. Any substitutions will always be comparable in quality and value.

We’re working toward offering brand swaps and customization options in the future as we gain more subscribers!

Can I cancel anytime?

Yes.

You can cancel, pause, or update your subscription at any time before your next billing date.

No penalties. No hassle.

When will I be charged?

You are charged when you sign up.

After that, your subscription renews monthly on the 15th unless adjusted.

What if something arrives damaged?

If anything arrives damaged or incorrect, contact us and we will work hard make it right.

Milkman’s got your back.

Where do you ship?

Currently, we ship within the United States.

Who do I contact for Questions and Concerns?

For anything you need, contact us at support@milkmancompany.co 

We will work hard to respond as quickly as we can!